Kitchen
- Cabinets and drawers inside and outside
- Hob, oven and steam hood
- Refrigerator and dishwasher
- Fittings, wall panels and floors
A professional final cleaning can make it much easier to hand over your apartment. What is crucial is a clear scope of services, written guarantee conditions and a transparent offer.
A delivery guarantee usually means that the cleaning company is responsible for the agreed cleaning service and will re-clean the areas where complaints were made, provided these are part of the contractually agreed scope.
However, the term is not defined the same by all providers. Damage, permanent discoloration, mold or non-removable signs of wear are usually not common cleaning defects.
A complete final cleaning should detail all agreed rooms and areas. These areas are particularly relevant.
A fixed price determines the amount for the agreed scope. The delivery guarantee regulates the rectification of complaints. A written fixed price with a clearly defined delivery guarantee is particularly clear.
Check whether a representative is present when the apartment is handed over, how long the wait will be, whether additional waiting time will be charged and what applies if the appointment is postponed.
The number of rooms is not the only deciding factor. Condition, windows, equipment and accessibility can significantly change the effort.
| factor | Influence on the offer |
|---|---|
| Apartment size | More space increases the basic effort, but the condition remains crucial. |
| Pollution level | Grease, lime, nicotine, animal hair and glue residue require additional time. |
| Windows and blinds | Many windows, slatted blinds and large glass surfaces increase the effort. |
| Kitchen and appliances | Ovens, steam hoods, refrigerators and numerous cupboards are time-consuming. |
| Adjoining rooms | Cellar, balcony, garage, attic and reduit must be expressly specified. |
| Appointment and access | End of month, lack of elevator, parking distance and high windows affect organization and price. |
Photos improve the assessment. In the case of large, heavily dirty or special apartments, an inspection makes sense.
Is a fixed price agreed? Are rooms, windows, blinds, appliances and ancillary rooms listed completely?
Is the delivery guarantee recorded in writing? How are complaints handled and how long are they valid?
Are cleaning products, materials, directions, waiting times and possible additions described transparently?
You enter your cleaning request once and receive direct contact with suitable specialist companies.
Describe the apartment, appointment and desired services.
The information is checked for plausibility and completeness.
The email address is confirmed. Temporary emails are blocked.
To a maximum of four suitable specialist companies in your region.
The specialist companies will contact you directly with individual offers.
Compare price, scope and warranty conditions.
You choose whether and to whom you place the order.
A low offer can exclude windows, blinds, appliances or being present at the handover.
Oral promises are difficult to prove. Conditions belong in the offer or order confirmation.
Cellars, attic, balconies and garages can be part of the apartment levy.
Month-ends are in high demand. An early inquiry increases the selection of available specialist companies.
The cleaning company resolves complaints within the agreed scope of services in accordance with the guarantee conditions agreed in writing.
No. It is a contractual service provided by the cleaning company and should be agreed in writing.
No. This depends on the offer and must be explicitly clarified.
Not automatically. The exact scope must be listed in the offer.
Typically damage, permanent discoloration, severe material wear and problems that cannot be eliminated by cleaning.
Yes. The request is free of charge and non-binding and will be forwarded to a maximum of four suitable specialist companies.
No. You have free choice and decide for yourself whether you want to hire a specialist company.
Describe your moving cleaning once. After checking, the request will be forwarded to a maximum of four suitable specialist companies. You receive individual offers and decide freely.
Lightsoft GmbH